Retail Sales Associate

Retail Sales Associate

Job Summary of Retail Sales Associate:

DXL Group, the largest specialty retailer of men’s Big Tall apparel. The position is focused on building long-term relationships with customers and delivering an exceptional experience that sets DXL apart from other retailers.

Job Duties and Responsibilities of Retail Sales Associate:

• Ensure each guest feels welcomed by spending quality time with them, asking questions to learn about their needs, preferences, and lifestyle.
• Serve as a product knowledge expert, capable of selling and marketing a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a customer focused sales team by providing ongoing coaching and training for selling skills, behaviors, and operational procedures.

Qualifications and Experience of Retail Sales Associate:

• High school diploma or equivalent (college/university degree helpful, but not required).
• Proven customer service experience with superior problem and complaint resolution skills.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Benefits of Retail Sales Associate:

• Quarterly bonuses for the entire team.
• Opportunity for growth and promotion within the DXL.
• Free-standing store locations, not in malls, and with early store closing times (7pm).

About Company:

DXL Group is the largest specialty retailer of men’s Big Tall apparel, committed to providing customers with an experience that goes beyond traditional retail. We are dedicated to developing our employees and promoting from within. DXL operates free standing stores, offering a more relaxed and customer-focused shopping experience. Our team works together to offer superior customer service and high-quality products in a fast-paced and supportive environment.